Last Updated: Jul 01 2020 
Return Policy 

All defined terms used below shall have the meanings set forth in our Terms and Conditions. 

Order Cancellations 

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it. 

Returns 

Once an item of merchandise is delivered to you, you can return that item within 10 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.  

Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel.  These items are not eligible for return, refund or exchange. 

Shipping 

To initiate a return, please email us at amos@tenablemusic.com.  We require a receipt or proof of purchase to accompany your return.  Most of our products are digital and do not need to returned. You can delete the file from our device(s).

For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer. 

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value. 

Refunds and Exchanges 

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return. 

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances. 

General 

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.

Privacy Policy of Tenable Music 

Tenable Music operates the www.tenablemusic.com website, which provides the SERVICE. 

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Tenable Music website. 

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. 

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.tenablemusic.com, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template. 

INFORMATION COLLECTION AND USE 

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. 

LOG DATA 

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. 

COOKIES 

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. 

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. 

SERVICE PROVIDERS 

We may employ third-party companies and individuals due to the following reasons: 

To facilitate our Service; 
To provide the Service on our behalf; 
To perform Service-related services; or 
To assist us in analyzing how our Service is used. 

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. 

SECURITY 

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. 

LINKS TO OTHER SITES 

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 

Children’s Privacy 

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. 

CHANGES TO THIS PRIVACY POLICY 

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. 

CONTACT US 

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. 

Age Appropriate Content 

Our content is considered to be made for the listening use of Adults and may contain explicit lyrics. This site is not to be used by children.